According to CoinMeta, data from ServiceNow shows that the biggest gap between leaders and laggers in AI lies in human resource training. The future director of ServiceNow, Diana David, stated that a company's leadership in the field of AI is not solely based on technology, but rather on investment in human resources. According to the report, 57% of leading companies invest in continuous AI skill enhancement, while only 4% of other organizations do so. In terms of attracting, hiring, and retaining AI talent, leaders account for 68%, compared to only 10% for other companies. Additionally, about 59% of companies have moved beyond the pilot phase, and 36% of leading enterprises are implementing their own multi-step work processes.