Loyalty Juggernaut and On Point Loyalty have launched fidivio, which is the first platform in the loyalty industry to integrate financial planning, analysis, and compliance with IFRS accounting standards.

fidivio connects loyalty operations with corporate finance to strengthen financial control and enhance project profitability.

Palo Alto, California, November 4, 2026 / PRNewswire / -- Global enterprise-level loyalty technology company Loyalty Juggernaut, Inc. Together with consulting firm On Point Loyalty which specializes in loyalty strategies and finance, today announced the launch of fidivio. This is a SaaS platform designed specifically for the financial management of loyalty programs. The platform was jointly developed by the two companies and combines loyalty program accounting that complies with IFRS, financial planning and analysis, as well as an artificial intelligence financial assistant named fidi.

Loyalty Juggernaut, co-founder and CEO, and Shyam Shah stated: "Enterprises are now demanding that loyalty programs make a greater contribution to growth, which requires them to be more disciplined in terms of project investment and management methods. Through fidivio, we further fulfill our commitment to helping brands transform loyalty into an engine for business growth. Our goal is to provide financial leaders and loyalty program managers with the necessary financial confidence to seize growth opportunities while maintaining control over the economic viability of these programs."

fidivio CEO Evert de Boer states: "Loyalty programs have evolved into a considerable financial business, yet their financial management is often still scattered across different systems and spreadsheets. This limits management's visibility into performance and their ability to assess the financial consequences of program changes. We created fidivio to bridge this gap by integrating professional financial models and methods into daily accounting and planning work. fidi AI makes this experience more accessible, helping teams understand the factors that drive financial results, assess different scenarios, and make more informed decisions."

fidivio combines the enterprise-level professional capabilities and technical expertise of Loyalty Juggernaut. Through its flagship platform GRAVTY ®, the company provides loyalty program support for globally renowned brands such as Emirates, Liverpool, WestJet, Global Hotel Alliance, Shoppers Stop, and Deutsche Telekom. Additionally, the platform integrates the expertise of On Point Loyalty in loyalty economics, financial modeling, and project valuation, which has previously provided consulting services to over 40 airlines worldwide.

The platform provides three interconnected capabilities:

• Loyalty program accountant that meets the requirements of IFRS:Automatically complete the calculation of deferred revenue and project liabilities through configurable accounting assumptions, financial statements, and reconciliation results.
• Financial Planning and Analysis:Link project performance with budgets and forecasts. Teams can model scenarios for distribution, exchange, and maturity, assess financial sensitivity, and identify actions required to achieve specific financial goals.
• fidi AI:Allows users to query financial trends and fluctuations through natural language, generate custom reports and dashboards, and explore financial scenarios using authorized project data.

fidivio runs on top of AWS and has been pre-integrated with __BJWKEEP_00003®, allowing for a direct connection between loyalty program operations and financial accounting, forecasting, and scenario planning. This integration enables the finance team and the loyalty team to share a common view of project activities and their financial impacts. fidivio also supports integration with other loyalty management systems and enterprise financial systems, accommodating projects in various industries and operational models, including internal projects, profit centers, and independent loyalty businesses.

fidivio has currently been put into production use by Nexxia, which is headquartered in Mexico, focuses on loyalty and data solutions, and serves brand customers across Latin America, thereby integrating the platform's capabilities into real enterprise operational scenarios.

Nexxia Chief Financial Officer Liliana Galeano Pardo stated: "As our loyalty business grows, we need accounting processes and financial controls that can evolve in tandem. fidivio helps us to continuously maintain a consistent view of deferred revenue and project liabilities through reports that facilitate reconciliation and financial oversight. This provides a more solid foundation for our team to manage obligations related to projects."

Nexxia, Co-Founder and CEO Roberto Mu and oz as well as Guill stated: "Well-designed loyalty programs can create lasting value for both customers and businesses by combining meaningful customer interactions with solid financial performance. At Nexxia, we build first-class enterprise-level loyalty programs, which requires a high level of maturity in financial management. Implementing fidivio has strengthened our ability to understand the economic impact of decisions and also allows us to continue growing with greater visibility, discipline, and confidence."

About fidivio

fidivio is jointly developed by Loyalty Juggernaut and On Point Loyalty. It is an enterprise-level cloud-native platform designed to serve management teams responsible for the financial performance of loyalty programs, as well as finance and loyalty teams. By combining professional financial expertise with specially designed technology, fidivio helps enterprises manage loyalty programs as financial businesses with a clearer perspective and greater control. For more information, please visit: www.fidivio.com.

About Loyalty Juggernaut

Loyalty Juggernaut is headquartered in Palo Alto, California, and is a leading company in the global enterprise-level loyalty technology field. Its flagship platform, GRAVTY ®, possesses native artificial intelligence capabilities and supports over 80 projects in industries such as aviation, retail, hospitality, telecommunications, and financial services. GRAVTY ® helps brands transform loyalty into an engine for business growth by enhancing customer interactions, expanding partner ecosystems, and strengthening the economic efficiency of these projects. The platform integrates autonomous capabilities, patented artificial intelligence technologies in the United States, as well as a governance system certified by ISO / IEC 42001, which enables brands to provide personalized offers to millions of members within minutes and to detect fraud in real time. Loyalty Juggernaut was rated as Strong Performer in the The Forrester Wave ™: Loyalty Platforms fourth-quarter report for 2025. For more information, please visit: www.lji.io.

About On Point Loyalty

On Point Loyalty is a global consulting firm that specializes in loyalty strategies, project economics, financial modeling, and valuation. The company assists various organizations in designing, managing, and optimizing loyalty programs to maximize their contribution to corporate value. They have published the "Top 100 Most Valuable Airline Loyalty Programs" report, with the 2026 edition covering over 170 airlines. Their experts have authored books on loyalty strategies and monetary economics and have published research findings in the "Harvard Business Review." For more information, please visit: www.onpointloyalty.com.

Media contact: media @ lji.io