Texoma Community Credit Union will leverage the Alkami digital sales and service platform to create a more seamless member experience
PR Newswire
1h ago
Ai Focus
Texoma Community Credit Union, headquartered in Wichita Falls, Texas, stated that within two weeks of launching a new digital experience, over 50% of its members adopted the platform; in the first six months after its launch, online banking transactions increased by 8.9% year-on-year, and the proportion of online banking transactions compared to those conducted at branches and over the phone rose from 53.0% to 67.8%. Alkami Technology mentioned that Texoma is expanding its partnerships to cover the entire Digital Sales & Service Platform.
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Plano, Texas, November 3rd / PRNewswire / -- Alkami Technology, which provides digital sales and service platforms for financial institutions in the United States, Inc (Nasdaq ticker: ALKT, hereinafter referred to as “Alkami”), announced today that Texoma Community Credit Union (hereinafter referred to as Texoma) is expanding its partnership with Alkami to cover the entire Digital Sales & Service Platform. This credit cooperative has already launched Alkami Digital Banking Platform and is implementing MANTL Onboarding & Account Opening as well as Alkami's Data & Marketing Solution.

Within two weeks of the new experience going live, over 50% of the members of this credit cooperative had adopted the platform. In the first six months after its launch, the online banking transaction volume of Texoma increased by 8.9% compared to the same period last year; at the same time, the proportion of online banking transactions in total transactions (online, branch offices, and telephone) rose from 53.0% to 67.8%.

Texoma Community Credit Union Chief Operating Officer Angie Ohmstede said, "Is it worth converting us to a new digital platform? Absolutely worth it, 100%. I would do it again." She added, "This launch has laid a solid foundation for us to continue adding more features and to create a more seamless digital experience for our members."

Based on the foundation laid by Digital Banking Platform of Alkami, MANTL Onboarding and Account Opening will support a simplified account opening process. Meanwhile, Data of Alkami and Marketing Solution will assist Texoma in conducting more targeted marketing activities and personalized communications by leveraging member insights. With the help of Digital Sales and Service Platform, Texoma will connect the key milestones in the member lifecycle, from account opening to financial management, and further to establishing deeper relationships with credit cooperatives. This expansion supports Texoma in achieving its goal of providing the convenience and personalized experience that members expect, while maintaining a focus on local services and community characteristics.

Alkami Chief Product and Technology Officer Benjamin Conant stated: " Texoma demonstrated how a community-centric credit cooperative can use the successful launch of a digital bank as a starting point for its continuously evolving digital strategy. We are delighted to support Texoma in expanding to connected Digital Sales and Service Platform, helping this credit cooperative to maintain this momentum throughout the evolution of its digital strategy."

For more information on Anticipatory Banking, Alkami Digital Sales, and Service Platform, please visit the relevant pages.

About Alkami

Alkami provides digital sales and service platforms for banks and credit cooperatives in the United States. Its unified platform integrates account opening, digital banking, as well as data and marketing functions – each solution can be used independently, but when combined, they offer additional capabilities to help financial institutions with account opening, enhance interactions, and deepen customer relationships. As the future shifts towards Anticipatory Banking, Alkami uses technology to assist data-driven bankers in taking action at critical moments.

About Texoma Community Credit Union

Since 1953, Texoma Community Credit Union has been a democratically controlled financial cooperative serving Wichita County and the surrounding 18 counties. With its mission of "not for profit, nor for charity, but for service," after deducting fees and necessary reserves, all income is returned to members in the form of lower fees, lower loan interest rates, and higher deposit interest rates. Its mission is to build a community where everyone can become RICH (including Ready, Independent, Charitable, and Happy). For more information, please visit www.texomacu.com.

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