NTT TechnoCross has been recognized by Frost & Sullivan for the third consecutive year as the Japanese Company of the Year for 2026, in recognition of its leading position in the field of Privileged Access Management ( PAM ).

The company stated that it has further consolidated its position in the Japanese privileged access management market through unified governance, cloud-oriented security capabilities, and customer-centric innovation.

San Antonio, September 30, 2026 / PRNewswire / -- Frost & Sullivan announce that NTT TechnoCross has been recognized as the Company of the Year in Japan for 2026 in the field of Privileged Access Management ( PAM ). The organization stated that NTT TechnoCross performed strongly in terms of innovation, strategic execution, customer engagement, and market response.

Frost and Sullivan indicate that this recognition highlights NTT TechnoCross's capability in meeting the ever-changing needs of enterprise security, as well as its ability to provide customer-centric solutions in increasingly complex hybrid and multi-cloud environments.

Frost and Sullivan conduct a rigorous benchmark evaluation process that assesses companies from two core dimensions: strategic effectiveness and strategic execution. The institution states that NTT TechnoCross performs exceptionally well in both areas, demonstrating its ability to align its strategy and product roadmap with market changes, and to continuously implement measures that contribute to enhancing privileged access governance, security, and operational efficiency.

Frost and Sullivan, industry leaders, Vivien Pua stated: " NTT TechnoCross is clearly aware that privileged access management is evolving from traditional account protection to a dynamic, unified governance that spans both human and non-human identities. It is capable of integrating privileged account management, access control, monitoring, auditing, analysis, and dynamic access capabilities (such as instant access) into a single platform, which reflects a high degree of alignment with the constantly changing needs of enterprises."

Under the strategic guidance of cloud-enabled PAM, which integrates privileged governance and zero-trust security frameworks, NTT TechnoCross aligns its iDoperation product portfolio with the ever-changing needs of enterprise customers. This product portfolio supports local deployment, cloud, and hybrid environments, and encompasses privileged identity management, session recording, password management and rotation, multi-factor authentication, immediate role elevation, terminal privilege management, auditing and analysis, as well as non-human identity management.

Innovation remains at the core of the NTT TechnoCross methodology. This platform meets the growing demands for minimal privilege execution, zero permanent privileges, dynamic access control, and automated governance. The company's structured product enhancement cycle, as well as its integration with identity management, database auditing, log management, asset management, and service management platforms, helps enterprises enhance security while leveraging their existing technology investments.

NTT TechnoCross Product Manager Akio Ogawa stated: "We are very honored to be recognized for our efforts in privilege access management for the third consecutive year. As corporate IT environments become increasingly complex, the scope of privileged access has expanded to cloud environments, third-party operations, and endpoints, leading to a continuous growing demand for a unified approach to managing privileged access. We will continue to improve our iDoperation product portfolio and services to help enterprises reduce risks associated with privileged access and strengthen their overall security posture."

NTT TechnoCross's emphasis on customer experience has further solidified its market position. The company supports long-term value through onboarding training, consulting, implementation, training, troubleshooting, incident response, updates, security patches, and continuous customer interaction. The average duration of corporate contracts is about eight years, with a renewal rate of over 90%. The company claims that in the fiscal year 2025, the satisfaction score for supported customers reached 4.6 out of 5.0, reflecting its commitment to service quality and response speed.

Frost and Sullivan praised NTT TechnoCross for setting standards in competitive strategy, execution, innovation, and market responsiveness. The organization stated that the company's continuous focus on cloud interoperability, automation, analytics, instant access, zero permanent permissions, and governance of human and non-human identities enables it to meet the ever-changing needs of enterprise cybersecurity.

Frost and Sullivan award "Annual Company Recognition" to organizations that excel in strategy formulation and implementation every year, resulting in measurable improvements in market position, customer engagement, and competitive performance. This recognition is intended to honor forward-thinking organizations that drive industry development through innovation and growth excellence.

Frost & Sullivan Best Practices Recognition

The Best Practices Recognition for Frost & Sullivan is intended to honor companies that have excelled and continuously performed outstandingly in areas such as leadership, technological innovation, customer experience, and strategic product development in both regional and global markets. Each recognition is the result of a rigorous analysis process, where industry experts from Frost & Sullivan conduct comprehensive interviews, in-depth analyses, and extensive secondary research to benchmark the performances. The goal is to identify true industry leaders who are driving transformative growth and setting new industry standards.

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About NTT TechnoCross

NTT TechnoCross is a software development company that provides customers with the best solutions by combining the cutting-edge technology of NTT with world-class technologies and services from around the globe. The company supports its clients in various areas such as consulting, system design, development, as well as operation and maintenance, and works together with them to overcome challenges.

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