Madison, South Dakota, November 9th / PRNewswire / -- Banks and credit unions that use the Governance, Risk, and Compliance (GRC) platform TRAC developed by SBS CyberSecurity, have an average of 36.6% fewer findings per audit report compared to institutions that do not use this platform: 9.27 findings per report, versus 14.62 for the latter. * SBS also estimates that a typical community bank or credit union can save 30 hours per month if it manages its risk and compliance tasks using TRAC instead of spreadsheets and shared drives. * Since 2007, TRAC has grown to serve over 1,800 institutions and 10,000 users, who rely on its continuously expanding platform to manage risk, compliance, and security.
TRAC Now, tracgrc.com, there is a new site that has adopted a more concise structure based on customer feedback. It is centered around TRAC Core Platform and offers optional suites, allowing each institution to customize their own user experience. Core Platform includes IT risk management, supplier management, and business continuity, as well as action tracking, reporting, workflows, an evidence library, and implementation and training. TRAC is designed for regulated institutions and is most widely used in community banks and credit cooperatives.
"Our customers have demonstrated what can be achieved when their risk projects are centralized in one place: fewer findings, less preparation time, and more confidence when undergoing inspections," said SBS CyberSecurity, the Product Management Director, as stated by Toni Meyer. "With the development of TRAC, making a choice from 17 modules has become increasingly complex. By adopting a core platform plus suite approach, it becomes easier to determine where TRAC is suitable, and it also allows customers to do more with the data they already possess."
TRAC In 2026, the average net recommendation value ( NPS ) of customers for this platform was 55.5, which is significantly higher than the median of 30 in the software industry reported in the NPS baseline study from 2025 ( Survicate ).
"This is the only product that can handle auditing, information security, business continuity, and supplier management all within one interface," said Plains Commerce Bank, an infrastructure architect, along with Dan Sorenson.
Customers can add any one of the following three kits on top of Core Platform.
- Governance Suite: Information Security Documentation, Employee Access, and Incident Response
- Risk Suite: BSA, CRI Profile, NIST CSF, ACET, and CATRAC Assessment
- Compliance Suite: Compliance Management, Internal Audit, FDIC InTREx, and Enterprise Risk Management
TRAC is shaped by the insights and practical experience of consultants, auditors, and educators from SBS. As a result, its workflow reflects what inspectors hope to see. The company states that the same team updates its built-in intelligence in response to changes in threats and regulations, investing over 1,100 hours each year in research. Each subscription includes unlimited users and role-based access rights, so everyone can only see the content they need to see.
By using TRAC, institutions can obtain:
- Fewer audit findings, and documents that are already prepared in advance of the inspection.
- The time freed up each month can be used for higher-value risk-related work.
- A single source of facts for risk, suppliers, control, and evidence
- Repeatable processes to reduce risks for key personnel
- Report to the Board of Directors
Institutions can access tracgrc.com to learn more about TRAC and schedule a demonstration.
About TRAC
TRAC is a governance, risk, and compliance (GRC) platform that helps regulated organizations replace scattered spreadsheets with clear visibility. TRAC was created by the cybersecurity experts of SBS CyberSecurity and integrates risk assessment, auditing, supplier management, business continuity, incident response, and compliance frameworks into one interconnected system, ensuring that findings are not lost and that projects always remain in an acceptable state for inspection. For more information, please visit tracgrc.com.
About SBS CyberSecurity
Cybersecurity is not a one-time decision, but a continuous business priority, and the risks are still on the rise. SBS CyberSecurity helps leaders to confidently face this challenge. Founded in 2004, the company has long been a trusted advisor and practical partner to thousands of organizations. Through professional services, AI governance, and its proprietary GRC platform, SBS provides more than just answers; it also offers understanding and protection. For more information, please visit sbscyber.com.
*Based on the internal analysis of SBS CyberSecurity. The results reflect the average value and no guarantees are provided.*
