CDS Visual Launches New Platform to Facilitate Collaboration between Industrial Manufacturers and Partners
PR Newswire
1h ago
Ai Focus
CDS Visual Announces the Launch of CDS Partner Exchange ™, an Integrated Platform Designed to Simplify Collaboration Between Industrial Manufacturers and Their Business Partners in Critical Business Processes. This platform connects CRM, ERP, business, and service systems, integrating channel interactions, order processing, product visualization, quoting, services, and after-sales support into a single environment.
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Downers Grove, Illinois, October 29th / PRNewswire / -- Dover (New York Stock Exchange ticker: DOV) 's CDS Visual today announced the launch of CDS Partner Exchange ™, an integrated platform designed to simplify collaboration between industrial manufacturers and their business partners in key business processes.

CDS Partner Exchange connects CRM, ERP, business, and service systems, integrating channel interaction, order processing, product visualization, quotation, service, and after-sales support into a single environment. This platform is designed to help the partner ecosystem achieve closer connections, a higher degree of automation, and stronger scalability throughout the entire business lifecycle.

CDS Visual General Manager Anna Harkins states: "The future of partner interactions is not just about providing access to information; it's about building an interconnected, automated network that enables manufacturers and their partners to collaborate in real time. CDS Partner Exchange integrates systems, workflows, and insights that support critical business processes, helping manufacturers reduce manual workload, improve visibility, and bring better business results to their partners."

The main functions of CDS Partner Exchange include:

  • Self-service access: Provides partners, distributors, resellers, and customers with the ability to view orders, receive reminders, and obtain quotes 24/7 through a single interface, thereby improving the user experience while reducing service costs.
  • Flexible deployment options: Provides a multi-tenant SaaS solution that can be configured as an independent partner portal, or integrated with existing ERP and e-commerce systems to unify the sales of products, components, and services.
  • Unified partner onboarding and lifecycle workflow: Simplifies onboarding, access authorization, and ongoing partner management through configurable workflows.
  • Advanced CRM integrated partner processes: In addition to standard CRM connections, seamless coordination between internal teams and partners is achieved through workflow-driven integration.
  • Deep integration with backend systems: Natively connecting with partners and the ERP system to reduce transaction friction through real-time visibility of order, inventory, pricing, and operational data.
  • Embedded E-commerce Experience Enhancement Workflow: Enables partners to directly browse products, manage favorites, and complete transactions within the portal, bridging the gap between empowerment and revenue generation.
  • RFQ (Inquiry Request) Workflow Orchestration: Supports structured quotation processes to accelerate the transaction cycle and improve pricing accuracy.
  • Warranty and Return Management: Simplify warranty claims and return submissions through guided workflows and real-time status tracking.
  • Content and Interaction Analysis: Provides visibility into partner activities and engagement, linking content usage and behavior with intentions and outcomes.

For more information, please visit cdsvisual.com to learn about CDS Partner Exchange.

Regarding CDS Visual:CDS Visual is a subsidiary of Dover, providing cloud-based visualization and business workflow automation solutions that are trusted by some of the world's leading industrial manufacturers. Its engineering and business experience platform, centered around visualization, transforms complex engineering and product data into interconnected, interactive digital experiences. Since 2005, CDS Visual has been helping manufacturers to empower their customers, partners, sales teams, and service organizations to explore and configure products with more confidence, identify the right spare parts, follow digital work guidelines, and complete transactions more quickly. These capabilities collectively help manufacturers increase revenue, improve production efficiency, reduce support costs, and make doing business easier. For more information, please visit www.cdsvisual.com and follow their LinkedIn.

Regarding Dover:Dover is a diversified global manufacturer and solutions provider with annual revenues exceeding $8 billion. The company offers innovative equipment and components, consumables, after-sales parts, software, digital solutions, and support services through five business segments, namely Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions, and Climate & Sustainability Technologies. Leveraging its global scale and operational flexibility, Dover serves and leads its markets. Known for its entrepreneurial spirit for over 70 years, the company's approximately 24,000 employees work with a sense of ownership to redefine possibilities together with their customers. Headquartered in Downers Grove, Illinois, Dover is listed on the New York Stock Exchange under the ticker symbol DOV. For more information, visit dovercorporation.com.

CDS Visual Contact Information:

Cara Panaccio
(408) 550-8820
[ email protected ]

Dover Media contact information:

Adrian Sakowicz, Vice President of Communications
(630) 743-5039
[ email protected ]

Dover Investor Contact Information:

Jack Dickens, Vice President of Investor Relations
(630) 743-2566
[ email protected ]

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