Ribbon Achieves a Milestone in Modernizing Critical Infrastructure within One of North America's Largest Transportation Networks
PR Newswire
1h ago
Ai Focus
Ribbon Communications indicates an expansion of the long-term cooperation with the New York Metropolitan Transportation Authority (MTA) to advance the modernization of communications within one of North America's largest transportation networks. This expanded deployment includes Ribbon's G5 Media Gateway and professional services, and replaces the existing contact center infrastructure of MTA with a new solution based on NUSO.
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Plano, Texas, USA, October 8, 2026 / PRNewswire / -- Ribbon Communications Inc. (Nasdaq ticker: RBBN) announced that the company is expanding its long-term partnership with the Metropolitan Transportation Authority (MTA). MTA The subway, bus, and auxiliary transportation services of the New York City Department of Transport alone completed nearly 1.9 billion trips in 2025. Ribbon stated that this latest phase will drive MTA to advance communication modernization in a more flexible environment, serving North America's largest transportation network.

MTA is currently using Ribbon's C20 Call Controller and Application Server as the communication backbone, providing a centralized platform for approximately 70,000 employees across the organization for connecting and distributing voice services.

This expansion deployment has added G5 Media Gateway of Ribbon and professional services. At the same time, the existing contact center infrastructure of MTA has been replaced with a new solution from NUSO. Ribbon indicates that these solutions will help MTA to smoothly transition from the traditional TDM PBX environment to services based on SIP, while retaining the existing simulated assets, maintaining operational continuity, and enhancing efficiency and service delivery capabilities.

Ribbon, Senior Vice President of Corporate Sales, Dave Hogan stated: "We are proud to support MTA with a modernization strategy that maintains operational continuity while providing the required reliability, flexibility, efficiency, and future adaptability. This is an important milestone in our joint progress, and we look forward to continuing to drive the modernization efforts of MTA."

About Ribbon

Ribbon Communications (Nasdaq ticker: RBBN) is a global provider in the fields of voice communication software, IP routing, and optical networks, serving mobile and fixed-line service providers, enterprises, critical infrastructure organizations, and defense departments. The company states that with the help of its latest AIOps automation platform and Agentic AI technologies, it supports customers in transitioning to autonomous networks, helping them enhance the customer experience, reduce operating costs, and achieve sustainable growth. For more information, please visit rbbn.com.

Important Information Regarding Forward-Looking Statements

This press release contains forward-looking statements regarding future events, which involve risks and uncertainties. Except for the historical facts stated in this press release, all statements, including those regarding the expected benefits of using Ribbon Communications products, are forward-looking statements. The actual results of Ribbon Communications may differ significantly from those anticipated in the forward-looking statements. For more information regarding the risks and uncertainties associated with the Ribbon Communications business, please refer to the “Risk Factors” section in the company’s most recent annual or quarterly reports submitted to the U.S. Securities and Exchange Commission (SEC). Any forward-looking statements represent the views of Ribbon Communications as of the date of such statements and should not be considered as representing its views on any subsequent date. Although Ribbon Communications may choose to update forward-looking statements at some point in time, the company explicitly states that it has no obligation to do so.

Investor Contact

+1 (978) 614-8050
[ email protected ]

Media Contact

Catherine Berthier
+1 (646) 741-1974
[ email protected ]

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